Saskia Fuengerlings

Saskia Fuengerlings

Instructional Designer, Customer Enablement @ RingCentral

About Saskia Fuengerlings

Saskia Fuengerlings is an experienced instructional designer currently working in customer enablement at RingCentral. She has a diverse background in learning experience design, research, and social work, with previous roles at Amazon and Ludwig-Maximilians Universität München.

Current Role at RingCentral

Saskia Fuengerlings serves as an Instructional Designer in Customer Enablement at RingCentral. She has been in this role since 2022, contributing to the development of learning experiences that simplify complex concepts for users. Her focus is on enabling users to achieve their goals through effective instructional design.

Previous Experience at Amazon

Saskia Fuengerlings held multiple positions at Amazon. She worked as a Learning Experience Designer at Amazon 4-star from 2021 to 2022 in München, Bayern. Prior to that, she served as an Instructional Designer for Learning & Development in Amazon Business EU from 2018 to 2020. Additionally, she was a Senior Instructional & UX Designer in the same division for four months in 2020. Her roles involved designing and implementing learning solutions for various audiences.

Educational Background

Saskia Fuengerlings studied at IU Internationale Hochschule, where she pursued a Bachelor of Arts in Communication Design from 2021 to 2025. She also completed a Diploma in Educational Science, Adult and Media Education, and Psychology at Bielefeld University. Furthermore, she obtained a certification in UX Design with a specialization in UI Design from CareerFoundry between 2019 and 2020.

Research Associate Experience

Saskia Fuengerlings worked as a Research Associate at Ludwig-Maximilians Universität München, Institute for Medical Education, University Hospital. Her tenure spanned from 2014 to 2018, during which she contributed to various research projects. This role involved collaboration with academic teams and engagement in educational research.

Skills and Design Philosophy

Saskia Fuengerlings utilizes user research, wireframing, prototyping, and usability testing as her primary design tools. She believes in the concept that 'everything is a remix,' emphasizing that innovation arises from recognizing and combining existing patterns. She enjoys collaborating with creative teams that are open to exploring new ideas and stepping out of their comfort zones.

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