Scott Krone
About Scott Krone
Scott Krone serves as the Senior Technical Training Manager at RingCentral, where he has worked since 2017. With extensive experience in technical training and expertise in VoIP, SIP, and Networking, he has held various roles in the technology sector since the late 1980s.
Current Role at RingCentral
Scott Krone serves as the Senior Technical Training Manager at RingCentral, a position he has held since 2017. In this role, he focuses on training and enablement in the fields of Voice over Internet Protocol (VoIP), Session Initiation Protocol (SIP), Networking, and Telephony. His responsibilities include developing training programs that enhance the technical skills of employees and clients, ensuring they are well-equipped to utilize RingCentral's services effectively.
Previous Experience at RingCentral
Prior to his current position, Scott worked at RingCentral as a Senior Technical Trainer from 2013 to 2021. During his eight years in this role, he was responsible for delivering technical training and support, contributing to the professional development of staff and clients. His experience at RingCentral has provided him with a comprehensive understanding of the company's products and services.
Professional Background
Scott Krone has a diverse professional background with experience in various technical roles. He worked as a Senior Sales Engineer at Microtech-Tel for one year and served as IT Manager at comCables for two years. His earlier roles include positions at IBM as an Operational Support Specialist and Customer Engineer, as well as a Consultant at J.D. Edwards. He also spent 14 years at WestNet Learning as an Instructor, Program Manager, and Curriculum Developer.
Education and Expertise
Scott holds a Bachelor's degree in Business Administration and Expert Systems from Regis University, where he studied from 1989 to 1993. He also earned a Master's degree in Network Architecture from Capella University between 2006 and 2009. Additionally, he has certifications in Networking and Computer Systems from International Business Machines, and a Bachelor of Arts in Oral and Written Communications from Simpson University. His educational background supports his expertise in content management and business development.
Skills in Information Technology and Training
Scott possesses strong communication skills, particularly in Information Technology and Training. His focus on training and enablement in VoIP, SIP, Networking, and Telephony demonstrates his commitment to enhancing the technical capabilities of individuals and organizations. His extensive experience in technical training positions him as a knowledgeable resource in the industry.