Sherwin Tee
About Sherwin Tee
Sherwin Tee is a Senior Manager of Customer Support at RingCentral, where he has worked in various roles since 2012. He has extensive experience in customer support operations, having held positions from Technical Support Representative to Operations Manager over a span of more than a decade.
Current Role at RingCentral
Sherwin Tee serves as the Senior Manager of Customer Support at RingCentral. He has held this position since 2022, overseeing customer support operations in Manila, National Capital Region, Philippines. In this role, he is responsible for managing support teams and ensuring high-quality service delivery to customers.
Career Progression at RingCentral
Sherwin Tee has a comprehensive career at RingCentral, starting as a Technical Support Representative from 2012 to 2014. He advanced to Operations Supervisor from 2015 to 2017, followed by Senior Operations Supervisor from 2017 to 2018. He then served as Operations Manager from 2018 to 2022 before becoming Senior Manager. His tenure reflects a steady progression through various roles within the customer support division.
Previous Experience at Concentrix
Before joining RingCentral, Sherwin Tee worked at Concentrix. He was a Sales Account Specialist for SonicWall from 2011 to 2012 and a Technical Support Specialist for Cisco Linksys from 2007 to 2011. His experience at Concentrix contributed to his skills in customer support and technical assistance.
Educational Background
Sherwin Tee earned a Bachelor of Science in Agricultural Engineering from Mindanao State University - General Santos. He studied from 2002 to 2007, which provided him with a solid foundation in engineering principles and problem-solving skills.