Sherwin Villaflores
About Sherwin Villaflores
Sherwin Villaflores is a Channel Account Manager at RingCentral, with a diverse background in customer success and account management across various companies. He has held positions at CPOA Global, Vonage, and NSI, and has academic qualifications from the University of the Philippines and Southern Luzon State University.
Work at RingCentral
Sherwin Villaflores currently serves as a Channel Account Manager at RingCentral. He has been in this role since 2024, contributing to the company's efforts in managing and developing channel partnerships. His experience in customer success and account management supports his responsibilities in this position.
Previous Experience in Customer Success
Prior to his role at RingCentral, Sherwin Villaflores worked as a Customer Success Specialist at Vonage from 2021 to 2022. His earlier experience includes a position as a Customer Success Specialist at CPOA Global from 2020 to 2021. These roles involved ensuring customer satisfaction and fostering long-term relationships with clients.
Career Development at CPOA Global
Sherwin Villaflores held multiple positions at CPOA Global. He began as an Account Development Manager from 2017 to 2019, then transitioned to a Junior Team Lead - Management Trainee in 2020. His experience at CPOA Global provided him with a foundation in account management and team leadership.
Educational Background
Sherwin Villaflores studied at Southern Luzon State University, where he earned a Bachelor of Engineering (B.E.) from 2010 to 2014. He also completed an Associate of Arts (AA) at the University of the Philippines. His educational background supports his professional expertise in engineering and management.
Diverse Professional Experience
Sherwin Villaflores has a diverse professional background that includes roles such as Client Account Manager at NSI (New England Systems, Inc.) from 2022 to 2023, and International Account Manager at Tama Communications from 2016 to 2017. He also worked as a Marketing Executive at Inform Group Pty Ltd in 2016 and as a Procurement/Purchasing Assistant at Southern Luzon State University from 2010 to 2012.