Shuaib Baig
About Shuaib Baig
Shuaib Baig is a Solution Delivery Consultant at RingCentral, with extensive experience in technical support and network engineering. He has worked at various companies, including ZyXEL, Extreme Networks, and NFON UK, and holds a Bachelor of Science degree from City University London.
Work at RingCentral
Shuaib Baig has been employed at RingCentral as a Solution Delivery Consultant since 2019. In this role, he is responsible for delivering solutions that enhance communication and collaboration for clients. His position requires a deep understanding of cloud-based communication technologies and the ability to tailor solutions to meet specific client needs. Baig's experience in the field allows him to effectively implement strategies that improve operational efficiency.
Previous Experience in Technical Support
Prior to his current role, Shuaib Baig gained extensive experience in technical support across several organizations. He worked at ZyXEL as a Technical Support Engineer from 2013 to 2016, providing assistance in Wokingham. He also served as a Technical Support Wireless Specialist at Extreme Networks for three months in 2016. His role at NFON UK as a Presales Technical Consultant from 2016 to 2019 further solidified his expertise in technical solutions and customer engagement.
Education and Expertise
Shuaib Baig studied at City University London, where he earned a Bachelor of Science degree in Multimedia and Internet Systems from 2004 to 2008. His educational background provides a strong foundation in technology and multimedia applications. He possesses advanced skills in managing and securing Windows NT/2000/2003 servers, configuring Cisco VPN Concentrators and routers, and deploying email servers like Sendmail and Postfix.
Background in Network Support
Baig has a solid background in network support, having worked as a Network Support Engineer at TMX Atrium from 2011 to 2012. He has experience implementing IP-security measures for Windows 2000 and managing VLANs for network performance optimization. His technical skills include using Bind DNS for domain management and utilizing tools like Spamassassin and ClamAV for email security.
Early Career Experience
Shuaib Baig began his career with a work experience position at Compuware in 2002. He also worked briefly as a Court Liaison Officer at O2 (Telefónica UK) from 2010 to 2011. These early roles contributed to his understanding of technical and operational processes within the technology sector.