Syed Kazmi
About Syed Kazmi
Syed Kazmi is a Senior Salesforce Engineer at RingCentral, where he has worked since 2022. He has a background in computer science and holds multiple certifications, including Salesforce Certified Administrator and UiPath Developer Advanced.
Work at RingCentral
Syed Kazmi has been employed at RingCentral since 2022, serving as a Senior Salesforce Engineer. In this role, he leads the release governance board, ensuring adherence to best practices and processes. He is responsible for maintaining GitLab and Jenkins servers to facilitate smooth deployments across production and development/test environments. Prior to his current position, he worked as an Associate Systems Developer from 2019 to 2021 and as a Salesforce Developer from 2021 to 2022, contributing to various projects and initiatives within the company.
Education and Expertise
Syed Kazmi holds a Bachelor of Science degree in Computer Science from San Francisco State University, which he completed from 2017 to 2019. He also has two Associate of Science degrees in Computer Science, one from South Seattle College (2015-2016) and another from Mission College (2016-2017). His professional expertise is further enhanced by certifications, including the Salesforce Certified Administrator and UiPath Developer Advanced certification.
Background
Before joining RingCentral, Syed Kazmi gained diverse experience in various IT roles. He worked as a Network Operations Intern at the NYC Department of Sanitation for two months in 2016. He also served as an IT Student Assistant at San Francisco State University in 2018 and as an IT Support Technician at South Seattle College in 2015. Additionally, he worked as an IT Helpdesk Technician at Mission College from 2016 to 2017, which contributed to his foundational knowledge in IT support and operations.
Professional Responsibilities
In his current role at RingCentral, Syed Kazmi is involved in creating and maintaining system-related documentation, including business requirements, functional specifications, process flows, data maps, and configuration worksheets. He coordinates day-to-day problem and issue resolution, ensuring timely responses to challenges. His responsibilities also include facilitating review sessions with functional owners, subject matter experts, and end-user representatives, which enhances collaboration and communication within the organization.