T (Theresa) Boomer
About T (Theresa) Boomer
T (Theresa) Boomer is a Solutions Engineer and Contact Center Team Lead at RingCentral, specializing in Contact Center as a Service (CCaaS) solutions. With extensive experience in sales engineering and solutions architecture, she has worked for various companies, including NEC Corporation of America and Serenova, over her career spanning more than three decades.
Work at RingCentral
T Boomer serves as a Solutions Engineer and Contact Center Team Lead at RingCentral. In this role, she specializes in creating Contact Center as a Service (CCaaS) solutions for customers. Her responsibilities include transitioning clients from on-premise solutions to Unified Communications as a Service (UCaaS) and CCaaS. She has been with RingCentral since 2020, contributing to the development and implementation of innovative communication solutions.
Previous Experience at NEC Corporation of America
T Boomer has extensive experience with NEC Corporation of America, where she held multiple roles over an 18-year period. She started as a Senior Sales Engineer and later transitioned to a Solutions Architect from 2008 to 2017. Her work primarily took place in the Greater Los Angeles Area and Phoenix, Arizona. During her tenure, she focused on developing solutions that met customer needs in the telecommunications sector.
Career at Serenova and West Corporation
T Boomer worked at Serenova as a Solutions Engineer for 10 months in 2019, based in Arizona. Following that, she joined West Corporation as an Integration and Deployment Analyst for a brief period of five months in 2018. In these roles, she contributed to the integration and deployment of communication solutions, enhancing her expertise in the contact center domain.
Education and Expertise
T Boomer possesses a strong background in engineering and solutions architecture, particularly in the telecommunications industry. Her expertise includes developing CCaaS solutions and transitioning clients to UCaaS. She has a passion for transforming disparate pieces into cohesive solutions, which reflects in her professional approach. This skill set has been honed through her extensive experience across various companies in the sector.
Personal Interests
Outside of her professional career, T Boomer enjoys woodworking as a hobby. She dedicates her nights and weekends to creating projects in her workshop. This interest allows her to apply her problem-solving skills in a personal context, further enhancing her ability to create cohesive solutions in her professional life.