Tiffany Morgan
About Tiffany Morgan
Tiffany Morgan is a Strategic Customer Success Manager at RingCentral, where she has held various roles since 2018. With over seven years of experience in sales and customer retention, she has developed a strong expertise in strategic business relationship development.
Work at RingCentral
Tiffany Morgan has been with RingCentral since 2018, holding multiple roles within the organization. She currently serves as the Strategic Customer Success Manager, a position she has held since 2022. Prior to this role, she was the Senior Customer Success Manager for four years. In her current capacity, she leads the Enterprise Team, a position she has maintained since 2019. Her responsibilities include managing customer relationships and ensuring client satisfaction within the enterprise segment.
Professional Background
Tiffany Morgan has a diverse professional background in customer success and project management. Before joining RingCentral, she worked at Instructure as a Strategic Platform Project Manager for six months in 2017. Her earlier experience includes a two-year tenure as a Customer Success Manager at Instructure from 2015 to 2017. Additionally, she worked at Entrata as a Strategic Customer Success Manager for four years, from 2011 to 2015. Tiffany also has experience in the banking sector, having worked as a Teller at Wells Fargo for one year.
Education and Expertise
Tiffany Morgan has a solid educational foundation in business management with an emphasis in marketing. She earned her Bachelor of Science degree from Utah Valley University, where she studied from 2010 to 2012. Prior to that, she attended Citrus College from 2005 to 2007 and Weber State University from 2007 to 2008. Her academic background supports her expertise in sales, customer retention, and business development, particularly in the tech and SaaS industries.
Experience in Customer Success
With over seven years of experience in sales, customer retention, and business development, Tiffany Morgan has developed a strong skill set in customer success. Her roles across various organizations have allowed her to cultivate a passion for strategic business relationship development. Her experience spans both the technology and SaaS sectors, where she has focused on enhancing customer satisfaction and driving business growth.
Location and Current Role
Tiffany Morgan is based in the Dallas-Fort Worth Metroplex. This location supports her current role at RingCentral, where she engages with enterprise clients and leads initiatives aimed at improving customer experiences. Her position allows her to leverage her extensive background in customer success to foster strong relationships with clients.