Toby M.
About Toby M.
Toby M. serves as the Director of Support Programs at RingCentral, where he has worked since 2022. He has extensive experience in leading cross-functional teams and integrating technology with business strategy.
Work at RingCentral
Toby M. has been serving as the Director Support Programs at RingCentral since 2022. In this role, he is responsible for overseeing support initiatives and enhancing customer experiences. His position is based in Denver, Colorado, where he utilizes his expertise in integrating technology with business strategy to drive innovation within the organization.
Previous Experience at Spectrum Enterprise
Before joining RingCentral, Toby M. worked at Spectrum Enterprise as a Senior Manager of Product Innovation from 2019 to 2022. During his tenure, he led initiatives that focused on product development and innovation, contributing to the company's growth and service enhancements. His experience in this role further solidified his skills in managing cross-functional teams.
Background in Technology and Business Strategy
Toby M. has a diverse background in technology and business strategy. He worked at EXFO in various roles, including Solutions Architect, Solution Sales Service Assurance, and Product Manager, from 2012 to 2018. His experience at EXFO allowed him to develop a strong foundation in product management and service assurance, which he has leveraged in his subsequent positions.
Education and Expertise
Toby M. studied Business Administration and Management at Metropolitan State University of Denver from 1999 to 2000. He furthered his education at the University of Colorado Denver, where he focused on Business, Management, Marketing, and Related Support Services from 2000 to 2002. His academic background complements his professional experience, particularly in purposeful communication and strategic business outcomes.
Proven Track Record in Product Management
Toby M. has a proven track record in product management, having held positions at Lumen Technologies as Product Manager - Dynamic Connections from 2018 to 2019, and at EXFO in various product management roles. His ability to combine creativity with business strategy has enabled him to achieve organizational goals effectively throughout his career.