Tony Grout
About Tony Grout
Tony Grout is a Senior Customer Success Manager at RingCentral, where he has worked since 2017. He has a background in customer service and business development, having previously held positions at Verizon Wireless and GMR Marketing.
Current Role at RingCentral
Tony Grout serves as a Senior Customer Success Manager at RingCentral. He has held this position since 2017, contributing to the company's customer engagement and retention strategies. His role involves ensuring customer satisfaction and facilitating the successful use of RingCentral's communication solutions. He operates from Belmont, California.
Previous Experience at RingCentral
Before his current role, Tony Grout worked at RingCentral as a Business Development Representative - Enterprise from 2016 to 2017. In this position, he focused on developing relationships with enterprise clients and promoting RingCentral's services. His tenure in this role lasted one year, also based in Belmont, California.
Experience at Verizon Wireless
Tony Grout began his career at Verizon Wireless as a Wireless Consultant in 2012. He worked for six months in Basking Ridge, New Jersey. Following this role, he continued with Verizon as a Solutions Specialist from 2012 to 2016, where he spent four years enhancing customer solutions and support.
Education and Academic Background
Tony Grout studied at Winthrop University, where he earned a Bachelor of Science degree in Business Administration with a focus on Marketing from 2005 to 2009. He also attended Pickens Senior High, which contributed to his foundational education.
Role at GMR Marketing
Prior to his roles in telecommunications, Tony Grout worked as a Brand Ambassador Manager at GMR Marketing from 2007 to 2009. He managed promotional activities and brand representation, gaining experience in marketing and customer engagement during his two-year tenure in New Berlin, Wisconsin.