Tracey Nobel
About Tracey Nobel
Tracey Nobel serves as the Senior Training Program Manager at RingCentral, where she has worked since 2021. With over 15 years of experience in e-Learning and corporate training development, she has held various roles in instructional design and training across multiple organizations.
Work at RingCentral
Tracey Nobel has been employed at RingCentral since 2021, currently holding the position of Senior Training Program Manager. In this role, she manages training requests and maintains a content library to inform training delivery projects based on team bandwidth. Her responsibilities include streamlining internal technical course content creation and delivery across global teams. She collaborates with various groups within the Global Services and Support organization to address training needs, including new hire training and training for the Global Strategic Partner Support desk.
Previous Experience in Corporate Training
Tracey Nobel has over 15 years of experience in e-Learning and corporate training development. Prior to her current role, she worked at RingCentral in various instructional design capacities, including Senior Instructional Designer - Technical Enablement and Instructional Designer - Customer Enablement. She has also held positions at TeleTech, Pearson Higher Education, and Aurora Loan Services, where she contributed to instructional design and training development.
Educational Background
Tracey Nobel earned her Master of Science degree in Instructional Design and Technology from California State University, Fullerton, where she studied from 2003 to 2005. Earlier, she obtained a Bachelor of Science degree in Public Relations from the University of Florida, completing her studies from 1994 to 1998. Her educational background supports her extensive experience in instructional design and corporate training.
Career Progression
Tracey Nobel's career began in 1999 at eCollege as a Senior Team Leader in Help Desk, where she worked for five years. She subsequently held various roles in instructional design and training, including positions at Westwood College Online and TeleTech. Her career includes significant roles at Pearson Higher Education and multiple tenures at RingCentral, showcasing her growth and adaptability in the field of instructional design and corporate training.
Expertise in Online Education
Tracey Nobel possesses extensive experience as a student, instructor, administrator, and developer of online courses within higher education environments. Her background includes serving as an Adjunct Instructor at Westwood College Online for four years. This diverse experience informs her approach to corporate training development, where she focuses on both internal employees and external customers.