Vadi K
About Vadi K
Vadi K is a Director at RingCentral, where he has worked since 2019. He has a background in product management and business analysis, with previous roles at companies such as Sparkcentral, eClinicalWorks, and Fidelity Investments.
Work at RingCentral
Vadi K has served as Director at RingCentral since 2019, based in Belmont, California. In this role, he has played a significant part in the development and implementation of AI-powered products, contributing to the acquisition of thousands of contact center seats. He formulated a comprehensive customer experience (CX) AI strategy, which included innovative features such as call summaries and quality management. Vadi has also led a diverse team of over 30 professionals across three continents, fostering collaboration and innovation within the organization.
Previous Experience
Prior to his current role, Vadi K held several positions in various companies. He was the Lead Product Manager at Sparkcentral from 2018 to 2019, where he focused on product development in San Francisco, California. Before that, he worked as a Senior Product Manager at Financial Engines from 2014 to 2018. His earlier experience includes serving as a Senior Business Systems Analyst at Fidelity Investments from 2012 to 2014 and as a Product Business Analyst at eClinicalWorks from 2011 to 2012.
Education and Expertise
Vadi K holds a Master's degree in Information Technology from Bentley University, which he completed from 2009 to 2010. He also earned a Bachelor of Engineering in Electronics and Telecommunication from the University of Mumbai, studying from 2000 to 2004. Additionally, he has pursued further education at Cornell Johnson Graduate School of Management, where he is studying Data Driven Marketing and working towards a certificate since 2016.
Achievements in Product Development
At RingCentral, Vadi K developed RingCX and RingSense Quality Management from the ground up, addressing market gaps and receiving positive feedback from both customers and industry analysts. He established RingCentral's first product management practice in Paris during the pandemic, ensuring compliance with local regulations while promoting a culture of innovation within the team.