Vadim Efimov
About Vadim Efimov
Vadim Efimov is a Senior Manager at RingCentral, where he has worked since 2017, leading a diverse team focused on Change/Incident management and product strategy. He has over a decade of experience in IT management, including previous roles as Release Manager and QA Manager.
Work at RingCentral
Vadim Efimov has held multiple positions at RingCentral since 2012. He served as Release Manager in Operations from 2012 to 2015 and later transitioned to Team Leader from 2015 to 2017. In 2017, he assumed the role of Sr. Manager, a position he has maintained for seven years. His responsibilities include leading a diverse team located in both China and Санкт-Петербург, focusing on Change/Incident management, Release, Core, and FinOPS features. He plays a significant role in developing the SRE Tools product strategy, which encompasses customer notifications and change management across various products.
Previous Experience at Oberon Media
Before joining RingCentral, Vadim Efimov worked at Oberon Media as a QA Manager from 2007 to 2012. During his five years in this role, he was responsible for overseeing quality assurance processes and ensuring the delivery of high-quality software products. His experience at Oberon Media contributed to his expertise in managing teams and processes in the technology sector.
Education and Expertise
Vadim Efimov studied at Санкт-Петербургская Государственная Химико-Фармацевтическая Академия, where he earned a Bachelor's degree from 2000 to 2006. He furthered his education at Санкт-Петербургский политехнический университет Петра Великого, achieving a Candidate of Technical Sciences degree in Information Technology from 2016 to 2021. His educational background provides a strong foundation for his technical and managerial roles in the IT industry.
Leadership and Team Management
In his current role as Sr. Manager at RingCentral, Vadim Efimov is responsible for setting quarterly team goals and action items aimed at preventing recurring incidents and defects. He oversees the architecture of SRE Tools, ensuring alignment with Service Level Agreement (SLA) requirements. His leadership extends to the implementation of Single Sign-On (SSO) services and the migration from legacy codebases, demonstrating his commitment to improving operational efficiency.