Zach Bondurant
About Zach Bondurant
Zach Bondurant serves as the RC4RC Operations Manager at RingCentral, where he leads a team focused on improving unified communications solutions. He has a diverse background in technical support and operations management, with experience in various roles at RingCentral and other organizations.
Work at RingCentral
Zach Bondurant currently serves as the RC4RC Operations Manager at RingCentral, a position he has held since 2022. In this role, he manages a team of engineers dedicated to enhancing internal messaging, phone, contact center, and video solutions. Prior to this, he was the RC4RC Team Lead for one year from 2021 to 2022 and worked as a Senior Desktop Support from 2019 to 2021. His career at RingCentral began with his role as a Desktop Support Specialist from 2016 to 2019, where he gained valuable experience in technical support.
Education and Expertise
Zach Bondurant studied at Appalachian State University, where he earned a Bachelor of Science degree in Audiovisual Communications Technologies/Technicians. He also completed another Bachelor of Science degree in Communications from the same institution. His educational background provides him with a solid foundation in technical and communication skills, which he applies in his current role managing global engineering teams focused on unified communications as a service (UCaaS) solutions.
Background
Before joining RingCentral, Zach Bondurant gained diverse experience in various roles. He worked as an Assistant Language Teacher at Interac in Japan from 2012 to 2013. He also served as an Instructional Assistant at Appalachian State University from 2007 to 2009. His experience includes positions in IT support at SHOE SHOW, INC. and Eze Castle Integration, where he worked as an IT Support Specialist and Global Support Desk Analyst, respectively. Additionally, he worked as a Sales Advisor at GameStop.
Career Progression
Zach Bondurant's career reflects significant growth and progression within RingCentral. He transitioned from technical support roles to an operations management position, demonstrating his ability to adapt and lead in a dynamic environment. His current responsibilities involve overseeing a team that enhances communication solutions, showcasing his expertise in managing complex projects and teams in the technology sector.