Rick Cortez
About Rick Cortez
Rick Cortez is a Corporate Operations Manager with expertise in city research and market development, focusing on customer retention and acquisition strategies. He has a diverse background in operations management across various organizations, including experience in the US Army and several leadership roles in the private sector.
Work at RINSE
Rick Cortez currently serves as the Corporate Operations Manager at Rinse, a role he has held since 2023. In this position, he focuses on empowering his direct reports and establishing management controls to meet or exceed strategic goals. He emphasizes the importance of accepting calculated risks as part of the learning and growth process. His experience in corporate operations management is enhanced by his previous role as City Manager at Rinse from 2022 to 2023, where he contributed to the company's expansion efforts in the Washington DC-Baltimore area.
Education and Expertise
Rick Cortez studied at Excelsior College, where he earned a Bachelor of Science degree in Business Administration and Management. His educational background provides a solid foundation for his expertise in corporate operations management. He possesses skills in public and client relations, project forecasting, and budget planning and development, which are critical for his current role. Additionally, he has extensive experience in city research and market expansion, focusing on analyzing foot traffic data to optimize customer retention and acquisition.
Background
Rick Cortez has a diverse professional background, including significant experience in operations management across various organizations. He began his career in the US Army, where he held multiple roles, including Operations & Logistics Assistant and Personnel Manager. His transition to the private sector included positions at companies such as Helbiz, Lime, and Skip, where he developed skills in conflict management and cross-functional teamwork. This varied experience has equipped him with a comprehensive understanding of operational dynamics in both military and civilian contexts.
Achievements
Throughout his career, Rick Cortez has held several key positions that highlight his capabilities in operations management. His tenure at Rinse as City Manager and now as Corporate Operations Manager showcases his ability to lead teams and drive strategic initiatives. His previous roles at Lime and Helbiz further demonstrate his expertise in launching and managing operations in competitive markets. Additionally, his leadership style emphasizes collaboration and building trust within teams, which has been integral to his success in various operational roles.