Chyla Nichols
About Chyla Nichols
Chyla Nichols is an experienced professional currently serving as the SDR Team Manager and ENT SDR at Rinsed. With a background in sales development and CRM operations, she has a strong passion for the car wash industry and aims to transition into a Director of Operations role.
Current Role at Rinsed
Chyla Nichols currently serves as the SDR Team Manager and ENT SDR at Rinsed, a position she has held since 2023. In this role, she oversees the Sales Development Representative team and focuses on enhancing the company's sales strategies. Additionally, she has been working as an SDR Specialist and Hubspot Admin at Rinsed since 2022. Her responsibilities include managing customer relationship management operations and optimizing the use of Hubspot for sales processes.
Previous Experience in Sales and Marketing
Before joining Rinsed, Chyla Nichols worked at Jolt as a Sales Development Representative from 2020 to 2022. During her tenure, she contributed to the company's sales growth and client engagement strategies. In 2022, she briefly held the position of Marketing Generalist at Jolt, where she supported marketing initiatives for six months. Her experience in tradeshow operations further enhanced her skills in marketing and sales efforts.
Background in Customer Service
Chyla Nichols has a significant background in customer service, having worked as a Server/Service Professional at Red Lobster from 2008 to 2020. This role spanned 12 years and provided her with extensive experience in customer interaction and service delivery. Prior to her time at Red Lobster, she briefly worked as a Bookkeeper at McCoy Bookkeeping Service in 2020, where she gained insights into financial operations.
Education and Expertise in CRM Operations
Chyla Nichols possesses expertise in CRM operations, particularly with Hubspot and Salesforce. Her skills in these platforms enable her to manage customer relationships effectively and streamline sales processes. This expertise is crucial in her current role at Rinsed, where she applies her knowledge to enhance team performance and drive sales growth.
Career Aspirations in Operations Management
Chyla Nichols aspires to transition into a Director of Operations (DOO) role in the future. She aims to leverage her experience in sales and customer relationship management to facilitate effective collaboration among teams. Her passion for the car wash industry and commitment to building long-term professional relationships align with her career goals.