Conrad Schneider
About Conrad Schneider
Conrad Schneider is a Customer Success Manager with a diverse background in leadership and customer support roles across various companies. He values integrity and proactivity, and he hosts a leadership podcast to share insights on these topics.
Current Role at Rinsed
Conrad Schneider serves as a Customer Success Manager at Rinsed, a position he has held since 2023 in New York, New York. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive the maximum value from the company's services. His responsibilities include managing customer relationships and addressing any issues that arise, reflecting his commitment to proactive customer support.
Previous Experience and Roles
Before joining Rinsed, Conrad Schneider accumulated extensive experience in various roles. He worked at Advanced Problem Solving (APS) as a Manager of Customer Support and later as a Senior Customer Success Manager. His tenure at Melaleuca: The Wellness Company included positions such as Supply Chain Analyst and Management Trainee in Forecasting and Planning. Additionally, he held roles at Great Harvest Bread Co., including Baker and Marketing and Public Relations Manager.
Education and Qualifications
Conrad Schneider studied at Brigham Young University - Idaho, where he earned an Associate of Science (A.S.) in General Studies from 2013 to 2015. He furthered his education by obtaining a Bachelor of Business Administration (B.B.A.) in Business Management and Supply Chain from the same institution in 2017. His educational background supports his roles in customer success and supply chain management.
Leadership and Community Involvement
Conrad Schneider has demonstrated leadership skills through his involvement in student governments and by chairing committees. He has also hosted a leadership podcast, where he shares insights on leadership and customer success. His commitment to community service is evident through his participation in large-scale service projects, contributing to both planning and execution.
Core Values and Personal Philosophy
Conrad Schneider values proactivity, reliability, integrity, and honesty over monetary gain and prestige. This strong personal value system guides his professional interactions and decision-making processes, emphasizing the importance of ethical conduct and trust in customer relations.