Michael Silverstone
About Michael Silverstone
Michael Silverstone is an Implementation Manager currently working at Rinsed in New York. He has a diverse background in client support and legal assistance, having previously held positions at Schulte Roth & Zabel LLP, Yext, Electric, and the Massachusetts Commission Against Discrimination.
Current Role at Rinsed
Michael Silverstone serves as an Implementation Manager at Rinsed, a position he has held since 2023. In this role, he is responsible for overseeing the implementation processes within the company, ensuring that client needs are met effectively. His experience in managing projects and client relationships contributes to the success of the implementation team.
Previous Experience at Electric
Before joining Rinsed, Michael worked at Electric as an Implementation Specialist from 2021 to 2023. His responsibilities included managing client onboarding and ensuring a smooth transition to Electric's services. This role enhanced his skills in client support and project management.
Experience at Yext
Michael held multiple positions at Yext between 2018 and 2021. He began as a Client Support Specialist, where he provided assistance to clients and resolved issues. He later advanced to Team Lead of White Glove Services for a brief period in 2021. His time at Yext allowed him to develop expertise in client relations and support services.
Education Background
Michael studied at Brandeis University, where he earned a Bachelor of Arts (B.A.) in History from 2012 to 2016. Additionally, he participated in a study abroad program at the University of Sydney in 2015 for 11 months. His educational background has provided him with a strong foundation in analytical and critical thinking skills.
Early Career Experience
Michael began his career as a Litigation Legal Assistant at Schulte Roth & Zabel LLP from 2016 to 2018. He also worked at the Massachusetts Commission Against Discrimination as a Discrimination Complaint Intake from 2016 for four months. His early experiences in legal and compliance settings contributed to his understanding of regulatory processes.