Travis Burkey
About Travis Burkey
Travis Burkey is a Customer Support Specialist with extensive experience in customer service roles across various companies, including Unagi Scooters and Mindful Schools. He holds a Bachelor's degree in Spanish Language and Literature from the University of Oregon.
Current Role at Rinsed
Travis Burkey serves as a Customer Support Specialist at Rinsed, a position he has held since 2024. In this role, he is responsible for addressing customer inquiries, providing support, and ensuring customer satisfaction. His experience in customer service roles equips him with the skills necessary to effectively assist clients and resolve issues.
Previous Experience at Unagi Scooters
Travis Burkey worked at Unagi Scooters in various capacities. He served as Support Operations Supervisor from 2021 to 2022, where he managed support operations. Prior to that, he was a Customer Service Specialist and Zendesk Admin from 2020 to 2021, focusing on customer service and support ticket management. He briefly held the position of Customer Success Manager for two months in 2022.
Professional Background in Customer Support
Travis Burkey has a diverse background in customer support roles across multiple organizations. He worked as a Customer Care Specialist at Mindful Schools for six months in 2016. Additionally, he held the position of Head of Customer Support at Original Stitch for nine months in 2018 and was a Customer Service Team Lead there for three months in 2017.
Education and Qualifications
Travis Burkey studied at the University of Oregon, where he earned a Bachelor's degree in Spanish Language and Literature from 2010 to 2012. He also attended Linn-Benton Community College, obtaining an Associate of Arts (AA) degree in Spanish Language and Literature from 2005 to 2007. His educational background supports his communication skills and cultural understanding.
Career History in Administrative Roles
Travis Burkey has held various administrative positions prior to his customer support career. He worked as a Department Secretary at Samaritan Health Services for one year from 2015 to 2016 and served as an Admitting Registrar for 11 months from 2014 to 2015. He also worked as an Intake Assistant/Scheduling Coordinator at Nelson Staffing for three months in 2016.