Cory R.
About Cory R.
Cory R. is a Senior Live Ops Producer at Riot Games, where he manages incident reviews and the incident management life-cycle for the company's game portfolio. He has a background in software engineering and holds degrees in Computer Science and Management Information Systems.
Work at Riot Games
Cory R. has been employed at Riot Games as a Sr. Live Ops Producer since 2020. In this role, he is responsible for overseeing live service operations and conducting incident reviews. He manages the entire incident management life-cycle post-incident across Riot's game portfolio. Cory collaborates with team leadership to enhance the technical and production skills of junior and mid-level producers. He is also a subject matter expert for central code/change freezes, working with product leadership to mitigate risks during major events.
Education and Expertise
Cory R. holds a Bachelor of Science in Computer Science from Western Governors University, which he completed in 2020. He also earned a Bachelor of Science in Management Information Systems, Application Development from California State University, Long Beach, in 2017. Additionally, he obtained a Master's of Science in Management Information Systems, Business Intelligence from Ashford University in 2020. His educational background provides him with a strong foundation in both technical and management disciplines.
Professional Background
Cory R. has a diverse professional background in software engineering and production management. He worked as a Lead Full Stack Software Engineer at The Game Supply, LLC from 2014 to 2017. Prior to that, he served as a Web Developer at Country Hills Animal Health for one year. Cory also held positions as a Full Stack Software Engineer at Insurance Tracking Services, Inc. and as a Senior Software Engineer at Grey Inc. His experience includes significant roles at DreamWorks Animation as a Sr. Platform Engineer and Tech Lead from 2017 to 2020.
Achievements in Game Development
Cory R. has contributed to major product milestones and launches during his career. At Riot Games, he co-developed go-live run books and operational launch plans for significant titles such as League of Legends and Teamfight Tactics. He worked closely with the SRE and Release Management teams for League of Legends and Legends of Runeterra, providing release management support for patches 3.19, 4.00, and 4.09. He is also a primary stakeholder in developing Riot’s centralized RCA process.