David Chan
About David Chan
David Chan is an Esports IT Operations Manager at Riot Games, where he has worked since 2019. He has held various roles within the company since 2012, focusing on minimizing burnout among contributors and consulting on business development.
Work at Riot Games
David Chan has held multiple positions at Riot Games since 2012. He began as an Associate Desktop Analyst, working for eight months in Santa Monica, CA. He then transitioned to a Desktop Analyst role from 2013 to 2015, also in Santa Monica. Following this, he served as the Esports IT Operations Engineer Lead for one year, from 2015 to 2016, in the Greater Los Angeles Area. Chan progressed to the position of Esports IT Manager (Central) from 2016 to 2019. Since 2019, he has been the Esports IT Operations Manager (NA) based in Los Angeles, CA.
Education and Expertise
David Chan studied at the UCLA School of Engineering, where he earned a Bachelor of Science degree in Electrical Engineering and Computer Engineering. He also has a technical breadth background in Technology Management from UCLA. His educational background provides a strong foundation for his roles in IT operations within the esports industry.
Technical Skills
David Chan is proficient in C# and has familiarity with various programming languages, including C++, Java, and Python. His technical skills support his work in IT operations and contribute to his effectiveness in managing esports technology needs.
Focus on Team Management
In his current role, David Chan focuses on minimizing burnout and turnover among high-value contributors by tracking and responding to key performance indicators (KPIs). He presents team data and growth plans to director-level executives to align and inform business decisions, ensuring that the team's objectives are met effectively.
Consultation and Business Development
David Chan acts as a consultant to business development teams at Riot Games. He collaborates with corporate partners to establish mutually beneficial contracts, leveraging his expertise in IT operations to support the company's strategic goals.