Donald Chan
About Donald Chan
Donald Chan is an Esports IT Support Analyst at Riot Games, where he has worked since 2015. He has a background in linguistics and has held various roles in the esports industry, including event QA analysis and technical direction.
Work at Riot Games
Donald Chan has been employed at Riot Games since 2015, currently serving as an Esports IT Support Analyst. His role involves managing logistics for event PC fleets, which includes imaging, hardware maintenance, and shipping. He provides onsite IT support for international Riot esports events, ensuring that technical operations run smoothly. Additionally, he trains and supports regional esports IT teams globally, enhancing their technical capabilities. Prior to his current position, he worked as an Events QA Analyst at Riot Games from 2014 to 2015.
Education and Expertise
Donald Chan studied at The University of Texas at Austin, where he earned a Bachelor of Arts (BA) in Linguistics from 2009 to 2013. His educational background provides a foundation for his analytical skills and technical expertise in the esports industry. This academic experience complements his professional roles, particularly in IT support and event logistics within the esports sector.
Background
Before joining Riot Games, Donald Chan held various positions that contributed to his experience in the esports and IT fields. He worked as a Technical Director and League of Legends Community Coordinator at TeSPA from 2010 to 2013. He also served as a Staff member at WellPlayed Productions in 2014 and as a Production Assistant at IGN Entertainment for a month in 2013. His early career included a role as a Student Associate at the University of Texas at Austin ITS for three months in 2010.
Achievements
Throughout his career, Donald Chan has developed a strong skill set in IT support and event logistics within the esports industry. His work at Riot Games has involved significant responsibilities, such as managing event PC fleets and providing technical support at international esports events. His contributions to training regional esports IT teams have also enhanced the overall technical capabilities within the industry.