Dwayne Jenkins
About Dwayne Jenkins
Dwayne Jenkins is a Product Manager III at Riot Games, where he has worked since 2015. He has a background in customer service management and a strong interest in biodegradable packaging.
Work at Riot Games
Dwayne Jenkins has been employed at Riot Games as a Product Manager III since 2015. In this role, he focuses on developing player-focused solutions aimed at enhancing the player experience. His work contributes to the company's commitment to delivering high-quality gaming experiences. Jenkins has been part of a leadership team that applies agile principles to inspire more autonomous teams, fostering a collaborative environment that encourages innovation.
Previous Experience at ZeniMax Online Studios
Before joining Riot Games, Dwayne Jenkins worked at ZeniMax Online Studios as a Customer Service Manager from 2013 to 2015. His tenure at the company lasted for two years and took place in County Galway, Ireland. In this role, he was responsible for managing customer service operations, ensuring that player inquiries and issues were addressed effectively.
Experience at Electronic Arts
Dwayne Jenkins served as a Team Leader at Electronic Arts (EA) for one year, from 2012 to 2013, in County Galway, Ireland. His responsibilities included overseeing team operations and ensuring that customer service standards were met. This position provided him with valuable experience in managing teams within the gaming industry.
Career at Vodafone
Prior to his roles in the gaming industry, Dwayne Jenkins worked at Vodafone as a Customer Service Team Lead from 2008 to 2012. His four-year tenure in County Dublin, Ireland, involved leading a team focused on customer service excellence. This experience laid the foundation for his subsequent positions in customer service management.
Education and Expertise
Dwayne Jenkins studied at Jackson State University. His educational background, combined with his extensive experience in customer service and product management, equips him with the skills necessary to develop effective solutions in the gaming industry. His keen interest in biodegradable packaging reflects his commitment to sustainability and innovation.