Jan Roza
About Jan Roza
Jan Roza is an Influencer Manager II at Riot Games, currently based in Berlin, Germany. He has held various roles at Riot Games since 2014, including Player Behavior Expert and Contact Experience Lead, and has a background in English and History Education from Jan Evangelista Purkyně University.
Work at Riot Games
Jan Roza has held multiple positions at Riot Games, contributing to various aspects of player experience and community engagement. He began his tenure in 2014 as a Localization QA, where he focused on ensuring the quality of localized content. He then transitioned to the role of Player Support Coordinator from 2014 to 2017, assisting players with their inquiries and issues. Following this, he served as a Player Behavior Expert from 2017 to 2020, addressing player conduct and community standards. From 2020 to 2022, he worked as the Contact Experience Lead, enhancing player interactions with support services. Currently, he is an Influencer Manager II, a role he has held since 2022.
Education and Expertise
Jan Roza studied at Jan Evangelista Purkyně University in Ústí nad Labem, where he focused on English and History Education from 2012 to 2014. This educational background provided him with strong communication and analytical skills, which he has applied throughout his career in various roles at Riot Games. Additionally, he attended Grammar School Roudnice nad Labem, where he likely developed foundational skills that contributed to his later academic and professional achievements.
Background
Jan Roza has a diverse professional background within the gaming industry, particularly at Riot Games. His career began in 2014, and he has progressively taken on roles that emphasize player support and community engagement. His experience spans several years, during which he has developed a comprehensive understanding of player behavior and support systems. Roza's relocation from Ireland to Berlin reflects his ongoing commitment to his role in the gaming community.
Career Progression
Jan Roza's career at Riot Games showcases a clear trajectory of growth and increasing responsibility. Starting as a Localization QA, he moved to Player Support Coordinator, then to Player Behavior Expert, and later to Contact Experience Lead. Each position allowed him to build on his skills and knowledge, ultimately leading to his current role as Influencer Manager II. This progression highlights his adaptability and commitment to enhancing player experiences within the gaming community.