Jennifer W.
About Jennifer W.
Jennifer W. is an Application Engineer III at Riot Games, where she has worked since 2023. With a background in various engineering and analytical roles at Riot Games and Southern California Edison, she focuses on automating processes to enhance team creativity.
Work at Riot Games
Jennifer W. has been employed at Riot Games since 2013, holding various positions over the years. Currently, she serves as an Application Engineer III, a role she has occupied since 2023 in Los Angeles, California. Prior to this, she worked as an Information Systems Engineer III from 2021 to 2023, and as an Information Systems Engineer Sr. Specialist in 2020. Her earlier roles at Riot include Business Analyst from 2013 to 2015 and IT Systems Analyst from 2015 to 2016. Throughout her tenure, she has focused on automating and streamlining processes to enhance team productivity.
Education and Expertise
Jennifer W. earned a Bachelor of Science degree in Business Administration with a concentration in Computer Information Systems, Internet Programming, and Security from California State Polytechnic University-Pomona. Her education spanned from 2002 to 2008. In addition to her formal education, she has developed expertise in technical roles, particularly in system integration and process automation, which she applies in her current position at Riot Games.
Background
Jennifer W. has a diverse professional background that includes experience in various roles across different organizations. Before her extensive career at Riot Games, she worked at Southern California Edison in multiple capacities, including Business Analyst and System Analyst. She also held positions at Hollywood Video, Blockbuster, and Hot Topic, where she developed foundational skills in customer service and team leadership. Her early career experiences contributed to her strong organizational and interpersonal skills.
Technical Leadership and Contributions
In her current role at Riot Games, Jennifer W. serves as the Technical Lead on the ServiceNow Platform Team. She is responsible for setting the technical direction of the platform, which includes implementing integrations with systems such as Slack and JIRA. Her focus on providing creative solutions to business problems has been a significant aspect of her contributions to the organization. She is recognized for her detail-oriented approach and resourcefulness in completing projects.
Professional Skills
Jennifer W. possesses a range of professional skills that are essential in fast-paced environments. Her expertise includes strong organizational abilities, technical proficiency, and effective communication. She is detail-oriented and resourceful, with a proven ability to multi-task and manage various projects simultaneously. These skills have enabled her to successfully navigate her roles at Riot Games and other organizations throughout her career.