Katie Adam
About Katie Adam
Katie Adam serves as the European Facilities & Ops Manager at Riot Games, where she has worked since 2019. She holds a Level 5 Certification from the Institute of Workplace and Facilities Management and has extensive experience in facilities management within the company since 2013.
Work at Riot Games
Katie Adam has been with Riot Games since 2013, initially serving as a Facilities Assistant for three years. She progressed to the role of Senior Facilities Coordinator from 2016 to 2017, followed by Facilities Lead from 2017 to 2019. Currently, she holds the position of European Facilities & Ops Manager, a role she has occupied since 2019 in County Dublin, Ireland. In her current capacity, she manages various functions including security, reception, food and catering programs, vendor management, and global shipping.
Education and Expertise
Katie Adam earned her Bachelor of Arts degree from University College Dublin, completing her studies from 2006 to 2009. She also holds a Level 5 Certification from the Institute of Workplace and Facilities Management. Additionally, she has studied at Portobello Institute, further enhancing her expertise in facilities management.
Background
Katie Adam has a comprehensive background in facilities management, having worked at Riot Games for over a decade. Her career progression within the company reflects her growing responsibilities and expertise in the field. She has been involved in various roles that have allowed her to develop a strong understanding of facilities operations and management.
Achievements
In her role as European Facilities & Ops Manager, Katie Adam is the project owner of Business Continuity Planning (BCP) for Riot Dublin. She devises the yearly facilities strategy to align with office-wide Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Additionally, she is responsible for sustainability and waste management metrics and reporting, demonstrating her commitment to environmental responsibility.
Mentorship and Leadership
Katie Adam actively mentors and coaches the Dublin Facilities team at Riot Games. She serves as the Subject Matter Expert (SME) on Riot's European travel program, overseeing systems, policies, and procedures. Her leadership role includes managing facilities-related procurement and contract management, contributing to the overall efficiency of the operations.