Katie Burns
About Katie Burns
Katie Burns is an Esports Digital Production Coordinator at Riot Games, where she has worked since 2021. She has a background in marketing, customer success, and guest relations, with previous roles at Mobilitie, Veeps, and The Walt Disney Company.
Work at Riot Games
Katie Burns has been serving as the Esports Digital Production Coordinator at Riot Games since 2021. In this role, she is responsible for overseeing digital production aspects related to esports events. Her work involves coordinating various production elements to enhance the overall experience for audiences and participants in the esports community.
Previous Experience in Marketing and Hospitality
Before joining Riot Games, Katie Burns worked at Mobilitie as a Marketing & Hospitality Coordinator from 2018 to 2020. During her two-year tenure in Newport Beach, California, she focused on marketing strategies and hospitality services, contributing to the company's outreach and customer engagement efforts.
Career at The Walt Disney Company
Katie Burns spent eight years at The Walt Disney Company, where she held the positions of Guest Relations Supervisor and VIP Tour Guide from 2010 to 2018 in Anaheim, California. In these roles, she managed guest relations and provided exclusive tour experiences, enhancing visitor satisfaction and engagement with the brand.
Educational Background in Sociology
Katie Burns studied Sociology at California State Polytechnic University-Pomona, where she earned her Bachelor of Arts degree from 2012 to 2015. She also attended Santa Barbara City College, obtaining an Associate's degree in Sociology from 2007 to 2010. Her educational background has provided her with insights into social dynamics, which may inform her professional roles.
Experience in Customer Success and Administration
Katie Burns worked as a Customer Success Specialist at Veeps for seven months in 2020 and 2021, where she focused on client relations and support. Additionally, she served as an Administrative Assistant at Women In Tax Inc from 2008 to 2011, gaining valuable administrative skills that have contributed to her career development.