Miriam Keenan
About Miriam Keenan
Miriam Keenan is an Information Technology Technician with extensive experience in IT support and administration. She has worked at Riot Games since 2019 and has a strong educational background in Information Systems and Computer Programming.
Work at Riot Games
Miriam Keenan has been working at Riot Games since 2019. She initially joined as a Junior IT Support Analyst and transitioned to the role of Information Technology Technician in 2020. Her responsibilities include providing technical support and troubleshooting for various IT issues. She has been part of the team for a total of four years, contributing to the company's IT infrastructure and support services in Dublin, Leinster, Ireland.
Education and Expertise
Miriam Keenan has a solid educational background in information technology and related fields. She studied at Griffith College Dublin, where she earned a City & Guilds Certificate in Office Skills & Administration. She also holds a Bachelor of Science degree in Information Systems and Information Technology from Technological University Dublin. Additionally, she completed a QQI Level 5 Component Certificate in Computer Programming at Crumlin College of Further Education. Her studies included a focus on virtual machines, scripting, and cloud services.
Background
Miriam Keenan's professional journey includes diverse roles in the technology and retail sectors. She began her career as a Senior Sales Assistant at Sportsdirect.com from 2015 to 2018. Following this, she worked as a Broadcast & Radio Administrator at Sunshine 106.8 for eight months in 2014. She also gained experience as a Digital Advocate Intern at Oracle from 2018 to 2019, where she sourced speakers for a podcast and live event focused on serverless technology.
Achievements
Miriam Keenan has achieved several certifications and qualifications throughout her academic and professional career. She earned a City & Guilds Certificate with Merit in Office Skills & Administration and a QQI Level 5 Component Certificate with distinctions in Computer Programming and merits in Maths for IT and Web Authoring. Her technical skills include proficiency in managing Active Directory, G Suite Admin Console, and two-factor authentication administration using DUO.