Nolan Wightman
About Nolan Wightman
Nolan Wightman is a Senior Training Program Manager at Riot Games, with over 10 years of experience in contact center operations and training. He has a strong background in instructional design and is recognized for his interpersonal and coaching skills.
Work at Riot Games
Nolan Wightman has been serving as a Senior Training Program Manager at Riot Games since 2019. In this role, he is responsible for overseeing training initiatives and program development within the organization. His position is based in the Greater Los Angeles Area, where he contributes to the company's commitment to employee development and operational excellence.
Previous Experience at Trusource Labs
Before joining Riot Games, Nolan Wightman worked at Trusource Labs as a Training Lead from 2013 to 2019. During his six-year tenure, he focused on enhancing training methodologies and improving the overall effectiveness of training programs. His experience at Trusource Labs provided him with valuable insights into contact center operations and training management.
Background in Contact Center Operations
Nolan Wightman has over 10 years of experience in contact center operations. This extensive background complements his training expertise, allowing him to understand the unique challenges and requirements of training in a contact center environment. His experience positions him well to develop targeted training solutions that meet operational needs.
Instructional Design Expertise
Nolan Wightman possesses a strong background in instructional design, which enhances his ability to create effective training programs. His knowledge of differentiated learning principles and modalities enables him to tailor training approaches to diverse learning styles. This expertise contributes to the overall success of training initiatives he leads.
Coaching and Interpersonal Skills
Known for his excellent interpersonal and coaching skills, Nolan Wightman plays a significant role in team development. His ability to connect with individuals and foster a collaborative learning environment contributes to the effectiveness of training programs. This skill set is essential for building strong teams and enhancing overall performance.