Patrick Heagany
About Patrick Heagany
Patrick Heagany serves as a QA Manager at Riot Games, where he has worked since 2021, following a four-year tenure as QA Lead. He has extensive experience in quality assurance, having previously held positions at Blizzard Entertainment and other companies.
Work at Riot Games
Patrick Heagany has been employed at Riot Games as a QA Manager since 2021. In this role, he manages quality assurance efforts across specific initiatives or teams, collaborating with product QA leadership. He previously held the position of QA Lead at Riot Games from 2017 to 2021, where he developed a quality strategy that aligned with the development strategy of his team. His responsibilities include shaping craft strategies that impact team focus and applying his quality assurance expertise to identify and resolve technical and operational issues.
Experience at Blizzard Entertainment
Prior to his tenure at Riot Games, Patrick Heagany worked at Blizzard Entertainment for four years, from 2013 to 2017. He served as Assistant QA Lead and also held the position of QA Analyst from 2011 to 2013. In these roles, he contributed to quality assurance processes and team management, gaining valuable experience in the gaming industry.
Education and Expertise
Patrick Heagany studied Journalism at Utah State University-College of Eastern Utah from 2001 to 2002. He furthered his education at Utah Valley University, where he studied Communication and Media Studies from 2004 to 2005. His educational background supports his expertise in quality assurance and team management within the gaming sector.
Previous Work Experience
Before entering the gaming industry, Patrick Heagany held various roles in retail management. He worked as a Store Manager at Toys R Us for two months in 2010 and as an Assistant Manager at GameStop from 2005 to 2010 for five years. These positions provided him with management experience and skills applicable to his later roles in quality assurance.