Brent Christie
About Brent Christie
Brent Christie serves as the Director of Client Services at Rise People, where he has worked since 2018. With extensive experience in client services and implementation roles across various companies, he focuses on enhancing customer experiences in the HR, payroll, and IT sectors.
Current Role at Rise People
Brent Christie serves as the Director of Client Services at Rise People, a position he has held since 2018. In this role, he focuses on enhancing customer experiences to foster loyalty within the HR, payroll, and IT sectors. His commitment to elevating service levels ensures that top-class support and guidance are integral to the Rise People brand. He actively works on building a team of professionals dedicated to making HR, payroll, and benefits management more personal and effortless for clients.
Previous Experience at ADP
Brent Christie has extensive experience at ADP, where he held multiple roles over a span of ten years. He worked as Manager of Client Services for Western Canada from 2006 to 2013, overseeing client service operations. Prior to that, he served as Manager of Implementation for Major/National Accounts from 2013 to 2016. His tenure at ADP provided him with a strong foundation in client services and implementation management.
Experience at Business Objects
Brent Christie worked at Business Objects from 2004 to 2006, where he held the position of Manager, Customer Support. In this role, he managed customer support operations, focusing on enhancing client satisfaction. His experience at Business Objects contributed to his expertise in customer service management within the software industry.
Educational Background
Brent Christie studied at The University of Lethbridge, where he earned a Bachelor of Arts in Political Science from 1988 to 1992. He later attended the Information Technology Institute, achieving an Applied Information Technology Diploma from 1998 to 1999. His educational background in political science and information technology supports his professional focus on client services and implementation in the software industry.
Career in Customer Service Management
Brent Christie has a veteran background in the software industry, with a career focused on customer service management. He has held various roles, including Customer Service Manager at SpeedLine Solutions Inc and Team Leader at Crystal Decisions. His experience spans managing implementation and client services teams across HR, payroll, and information technology sectors, emphasizing his dedication to creating customer loyalty through exceptional service.