Carol Gomez
About Carol Gomez
Carol Gomez is a Technical System Analyst with a background in customer service and business administration. She studied at Acsenda School of Management, earning a Bachelor of Business Administration from 2016 to 2020.
Work at Rise People
Carol Gomez currently holds the position of Technical System Analyst at Rise People. In this role, she applies her analytical skills to improve technical systems and support operational efficiency. Her responsibilities include troubleshooting system issues and collaborating with cross-functional teams to enhance user experience.
Previous Experience at Teleperformance
Carol Gomez worked as a customer service agent at Teleperformance from 2014 to 2015 in Bogotá D.C., Colombia. During her one-year tenure, she developed skills in customer interaction and problem resolution, contributing to the overall customer satisfaction and service quality.
Education and Expertise
Carol Gomez studied at Acsenda School of Management, where she earned a Bachelor of Business Administration from 2016 to 2020. This four-year program equipped her with foundational knowledge in business principles and practices. Additionally, she attended South Thames College in 2014, although her duration of study there was brief.
Background
Carol Gomez has a background in customer service and technical analysis. Her experience in customer-facing roles has provided her with insights into user needs and expectations, which she now leverages in her technical system analyst position. Her education in business administration complements her professional experience.