Joe Ryan
About Joe Ryan
Joe Ryan is a Payroll Specialist and Customer Service Representative with extensive experience in payroll management and customer service across multiple countries. He has worked in various roles, including positions at Leicestershire County Council and Rise People, and holds a Bachelor of Arts in Communication and Media Studies from The University of Northampton.
Work at Rise People
Joe Ryan has been employed at Rise People as a Payroll Specialist and Customer Service Representative since 2019. In this role, he has utilized his expertise in payroll management and customer service to support clients in Vancouver, British Columbia, Canada. His responsibilities include troubleshooting complex payroll issues and providing post-implementation support, ensuring clients receive effective solutions tailored to their needs.
Previous Employment Experience
Before joining Rise People, Joe Ryan held various positions in payroll and customer service. He worked at Leicestershire County Council in multiple roles, including Payroll Administrator, Payroll Project Specialist, and Payroll Project Report Lead, accumulating over five years of experience in payroll management. He also worked as a Warehouse Assistant at CASTLE FREIGHT LIMITED for seven years and briefly as a Farm Hand at Warakirri Asset Management in Australia.
Education and Expertise
Joe Ryan studied Communication and Media Studies at The University of Northampton, where he earned a Bachelor of Arts (BA) degree from 2011 to 2015. His education has provided him with a strong foundation in communication, which complements his technical skills in payroll management. He has developed proficiency in Kronos Time and Attendance software and has experience managing payroll across multiple Canadian provinces.
Payroll Management Skills
Joe Ryan specializes in troubleshooting complex payroll issues and has experience in assisting with mass Year-To-Date updates due to changes in vacation policies. His role in leading payroll reporting for a large cloud-based implementation project in the UK public sector demonstrates his capability in managing significant payroll projects. His diverse skill set has been shaped by his work in different countries, including the UK and Australia.