Lorna Dawa
About Lorna Dawa
Lorna Dawa serves as the Office Coordinator at Rise People in Burnaby, British Columbia, where she has worked since 2021. She has a background in customer care and operations management, having previously held positions at Panago Pizza and Sphere.
Work at Rise People
Lorna Dawa has been serving as the Office Coordinator at Rise People since 2021. In this role, she has contributed to the operational efficiency of the office located in Burnaby, British Columbia. Her responsibilities include implementing organizational strategies and ensuring effective communication within the team. Dawa has played a significant role in adapting workplace practices to accommodate remote work during the Covid-19 pandemic.
Previous Experience
Before joining Rise People, Lorna Dawa worked as a Customer Care Manager at Panago Pizza from 2016 to 2017. She was responsible for managing customer service operations in Burnaby. Additionally, she served as an Operations Manager at Sphere from 2017 to 2020, where she oversaw various operational tasks in Vancouver. Earlier in her career, she worked as a Student Caller at Simon Fraser University from 2013 to 2014, gaining valuable experience in communication and outreach.
Education and Expertise
Lorna Dawa studied Psychology at Simon Fraser University, where she earned a degree in Liberal Arts from 2014 to 2017. She also attended Fraser International College for 11 months in 2013, enhancing her educational background. Her academic experience has equipped her with skills relevant to her roles in office coordination and customer service.
Key Contributions
During her tenure at Rise People, Lorna Dawa implemented a comprehensive work-from-home plan during the Covid-19 lockdown. This plan included preparing schedules and distributing necessary equipment to employees. She also played a key role in managing cost accounting by processing client payments and overseeing department expenses during the 2019 and 2020 fiscal years. Additionally, she collaborated with human resources to enhance employee relations through organizing social events.
Inventory Management Experience
Lorna Dawa has experience in inventory management, where she was responsible for tracking shipments and ensuring the smooth movement of supplies. She reported on inventory reconciliation, which contributed to maintaining accurate stock levels and efficient operations within her previous roles.