Melissa Montoril
About Melissa Montoril
Melissa Montoril is a Senior Implementation Specialist in Group Benefits at Rise People, where she has worked since 2016. With a background in economics and law, she possesses over six years of experience in client service and benefits administration.
Work at Rise People
Melissa Montoril has held multiple roles at Rise People since 2016. She currently serves as a Senior Implementation Specialist in Group Benefits, a position she has held since 2019. Her responsibilities include providing coaching and leadership to the service team to enhance client support. Additionally, she has worked as a Manager of Client Service and a Senior Client Services Representative in Group Benefits. Her extensive experience at Rise People spans over eight years, contributing to the company's client service and benefits administration.
Education and Expertise
Melissa Montoril has a diverse educational background. She studied at Catholic University of Pernambuco, earning a Bachelor in Law and a Bachelor in Economics. She also completed a Bachelor in Portuguese Language, Literature, and Linguistics. Furthering her expertise in the insurance field, she studied at Ashton College, completing the Life Licence Qualification Program (LLQP). Additionally, she achieved the Certified Employee Benefit Specialist (GBA - CEBS) designation from Dalhousie University, focusing on Health Care and Other Group Benefits in Canada.
Background
Before joining Rise People, Melissa Montoril worked in various roles related to group benefits and retirement services. She served as an Administrative Coordinator and Coordinator for Group Benefits at Eagle Bay Financial Services Ltd. and Calla Financial Services Ltd. respectively. Her early career included administrative and financial management positions in Brazil, where she worked at Icorp, Playlore GameWorks, and CEDEPE. This diverse background has equipped her with comprehensive knowledge in client service and benefits administration.
Professional Experience
Melissa Montoril has over six years of experience in developing relationships with insurance carriers and benefits administrators. Her professional journey includes significant roles in group benefits administration, where she has been instrumental in enhancing client support and satisfaction. Her previous positions involved coordination and administrative responsibilities, allowing her to build a strong foundation in client service and benefits management.