Toni Smith
About Toni Smith
Toni Smith is a Claims Examiner with extensive experience in the insurance industry, currently working at RLI in Peoria, Illinois. She holds a Bachelor of Science degree in Marketing, Finance, and Transportation from Western Illinois University and has previously worked at Aetna and State Farm Insurance.
Current Role at RLI
Toni Smith serves as a Claims Examiner at RLI, a position she has held since 1996. With over 28 years of experience in this role, she is based in the Peoria, Illinois area. Her responsibilities include evaluating and processing claims, ensuring compliance with company policies and regulations, and providing support to clients throughout the claims process.
Previous Experience in Claims Management
Before joining RLI, Toni Smith worked at Aetna as a Medical Claims specialist from 1989 to 1994. This five-year tenure provided her with extensive experience in the medical claims field. Following her time at Aetna, she worked at State Farm Insurance as a GMID from 1994 to 1996, further enhancing her expertise in claims management.
Educational Background
Toni Smith studied at Wabash Valley College, where she earned an Associate of Science (AS) degree in General Studies from 1985 to 1987. She then attended Western Illinois University from 1987 to 1989, achieving a Bachelor of Science (BS) degree with a focus on Marketing, Finance, and Transportation. Her education has equipped her with a strong foundation for her career in claims examination.
Professional Development
Throughout her career, Toni Smith has developed a robust skill set in claims examination and management. Her experience spans various roles in the insurance industry, allowing her to gain insights into different aspects of claims processing. This professional development has contributed to her effectiveness in her current role at RLI.