William J. Irish, Cpcu, AI C
About William J. Irish, Cpcu, AI C
William J. Irish is the Vice President of Claims at RLI Insurance Company, where he has worked since 2016. He has extensive experience in the insurance industry, having held various leadership roles at AIG and Safeco Insurance over a career spanning several decades.
Work at RLI Insurance Company
William J. Irish has served as Vice President Claims at RLI Insurance Company since 2016. In this role, he leads the claims teams for Transportation, Personal Umbrella, and Commercial Auto. His responsibilities include overseeing claims operations and ensuring that the teams adhere to best practices and customer service standards. His leadership emphasizes innovation and technical claim excellence, contributing to the overall efficiency and effectiveness of the claims process at RLI.
Previous Experience at AIG
Prior to his tenure at RLI, William J. Irish held multiple positions at AIG. He worked as Vice President Program Management for one year in 2014-2015 and served as Vice President, Casualty Claims from 2006 to 2010. Additionally, he was Zonal Vice President, Eastern Zone Claims from 2010 to 2012 and Vice President, Claim Operations from 2012 to 2014. His extensive experience at AIG provided him with a strong foundation in claims management and operational leadership.
Career at Safeco Insurance
William J. Irish worked at Safeco Insurance as Regional Claims Manager for 14 years, from 1987 to 2001. This role involved managing claims operations and developing strategies to enhance claims processing. His long tenure at Safeco contributed to his deep understanding of the insurance industry and claims management.
Education and Expertise
William J. Irish earned a Bachelor’s Degree in Business Economics from SUNY Oneonta. His educational background supports his expertise in claims management, particularly in Auto, General Liability, and Workers’ Compensation. He focuses on building high-performance teams and identifying future leaders within the claims sector.
Leadership and Innovation in Claims Management
In his current role and throughout his career, William J. Irish has emphasized the importance of innovation and best practices in claims management. He is dedicated to improving customer service and achieving technical claim excellence. His leadership style fosters the development of high-performance teams, ensuring that the organizations he has been part of maintain a competitive edge in the insurance industry.