Daniel Snell
About Daniel Snell
Daniel Snell is an IT Support Team Lead at Rocket Lab, where he has worked since 2020. He has extensive experience in IT support and management, having held various roles in organizations such as TVNZ, Lion Co, and North Yorkshire Police.
Current Role at Rocket Lab
Daniel Snell serves as the IT Support Team Lead at Rocket Lab, a position he has held since 2020. Based in Auckland, New Zealand, he manages a small team, focusing on providing effective IT support. His leadership role allows him to engage in various tasks, contributing to the overall efficiency of the IT department. Daniel values the opportunity to learn new skills and adapt to changing work environments, which enhances his team's performance.
Previous Experience at TVNZ
Prior to his current role, Daniel worked at TVNZ as the Service Centre Team Lead from 2015 to 2020. During his five years in this position in Auckland, New Zealand, he was responsible for overseeing service operations and ensuring high-quality support for users. His experience at TVNZ contributed to his expertise in managing service delivery and team dynamics.
Background in IT Support and Systems Engineering
Daniel has a solid background in IT support and systems engineering. He worked as a Systems Support Engineer for North Yorkshire Police from 2005 to 2008, where he gained valuable experience over three years. Additionally, he served as a Desktop Support Analyst at healthAlliance for a brief period in 2009. His diverse roles have equipped him with a comprehensive understanding of IT systems and user support.
Leadership Experience at Lion Co
From 2009 to 2015, Daniel held the position of Service Desk Team Leader at Lion Co in Auckland, New Zealand. In this role, he led a team responsible for providing IT support services. His leadership experience during this six-year tenure helped him develop skills in team management and service delivery, which he continues to apply in his current role.
Skills in Project Management and Change Management
Daniel possesses experience in various areas including vendor account management, department budgeting, change management, and project management. These skills enable him to effectively oversee IT projects and manage departmental resources. His ability to adapt to new challenges and learn continuously supports his professional growth in the IT field.