Anya Kishen
About Anya Kishen
Anya Kishen is an Enterprise Customer Success Manager at Rocket Lawyer, where she focuses on enhancing legal access for businesses and individuals. She has a background in sociology and experience in sales and patient care management.
Current Role at Rocket Lawyer
Anya Kishen serves as an Enterprise Customer Success Manager at Rocket Lawyer, a position she has held since 2021. In this role, she focuses on the B2B sector, working to modernize affordable legal access for employees, individuals, and small businesses. Her responsibilities include ensuring customer satisfaction and success, as well as developing strategies to enhance the user experience with Rocket Lawyer's services. Anya works remotely, contributing to the company's mission of making legal services more accessible.
Previous Experience in Customer Success
Before her current role, Anya Kishen worked at Rocket Lawyer as a Sales Development Representative from 2020 to 2021. In this position, she was responsible for generating leads and supporting the sales team. Prior to that, she spent two years at Hazelcast in a similar role, where she developed her skills in customer engagement and sales strategies. Anya's experience in these positions has equipped her with a strong foundation in customer success and sales development.
Education and Academic Background
Anya Kishen earned her Bachelor’s Degree in Sociology from the University of San Francisco, where she studied from 2014 to 2017. In addition to her degree, she attended the National Outdoor Leadership School (NOLS) in 2021 for one month, where she gained valuable outdoor skills and leadership training. This educational background supports her professional endeavors in customer success and her personal interests in outdoor activities.
Personal Interests and Hobbies
Anya Kishen enjoys exploring the outdoors with her rescue dog, Scooby. Her hobbies include horse riding, songwriting, and playing tennis. These activities reflect her passion for outdoor experiences and creative expression. Additionally, she is currently involved in renovating her first home located in the Sierra Nevada foothills, which showcases her commitment to personal projects and home improvement.
Work History Overview
Anya Kishen has a diverse work history that includes roles in customer success and sales development. She worked as a Patient Care Manager at The Pill Club for seven months in 2018, where she gained experience in patient care and support. Her career trajectory includes significant roles at Rocket Lawyer and Hazelcast, contributing to her expertise in customer engagement and service delivery.