Carina Faletto
About Carina Faletto
Carina Faletto is an Account Manager at Rocket Lawyer, where she has worked since 2018. She holds a Bachelor's of Science in Human Resources and Marketing from Western Governors University and has a background in customer service and sales.
Work at Rocket Lawyer
Carina Faletto has been serving as an Account Manager at Rocket Lawyer since 2018. In her role, she contributes to the development and execution of campaigns that focus on increasing customer retention and satisfaction. She ensures timely and accurate communication with state offices and tax professionals, which is essential for maintaining compliance and providing quality service. Her responsibilities also include managing the filing and assessment of incorporation, trademark, copyright, and patent documents, showcasing her expertise in legal processes.
Education and Expertise
Carina Faletto earned a Bachelor of Science degree in Human Resources and Marketing from Western Governors University, where she studied from 2012 to 2016. Prior to that, she attended Weber State University, focusing on English Language and Literature from 2004 to 2006. Her educational background equips her with a strong foundation in both marketing strategies and human resource management, enhancing her capabilities in her current role.
Background
Carina Faletto has a diverse professional background that includes experience in customer service, sales, and tech support. She worked at Delta Air Lines as a Reservations & Sales agent for five months in 2014, where she developed skills in customer interaction and service delivery. Additionally, she served as a Product Specialist at Blue Buffalo Co from 2013 to 2015, and as a Resident Assistant at Emeritus from 2008 to 2010. This varied experience has contributed to her ability to provide personalized service in her current position.
Passion for Empowering Entrepreneurs
Carina Faletto is passionate about empowering entrepreneurs and small businesses by providing them with essential legal tools and resources. This commitment aligns with her role at Rocket Lawyer, where she supports clients in navigating legal processes effectively. Her focus on customer satisfaction and retention reflects her dedication to helping businesses thrive in a competitive environment.