Lorenzo (Larry) Pagniello
Portfolio Manager Contact Centre, Customer Service Enablement @ Rogers Communications
About Lorenzo (Larry) Pagniello
Lorenzo (Larry) Pagniello is a Portfolio Manager in Contact Centre and Customer Service Enablement at Rogers Communications, where he has worked since 2017. He has over 10 years of experience in call centre operations and has held various roles at American Express, contributing significantly to business process improvements and team development.