Claudia López
About Claudia López
Claudia López is a Software QA Engineer currently employed at Rokk3r Labs in Colombia, where she has worked since 2014. She previously held roles in customer service at BPM Consulting Ltda and Starbox S.A.S.
Work at Rokk3r Labs
Claudia López has been employed at Rokk3r Labs as a Software QA Engineer since 2014. In this role, she is responsible for ensuring the quality and functionality of software products. Her work involves developing and executing test plans, identifying defects, and collaborating with development teams to enhance product performance. Over her tenure, she has contributed to various projects, ensuring that software solutions meet client requirements and industry standards.
Previous Experience at Starbox S.A.S.
Prior to her current position, Claudia López worked at Starbox S.A.S. as a Customer Service Coordinator from 2012 to 2014. During her two years in this role, she managed customer interactions and ensured service quality. Her responsibilities included addressing customer inquiries and resolving issues, which helped improve customer satisfaction and retention.
Experience at BPM Consulting Ltda
Claudia López served as a Customer Service Advisor at BPM Consulting Ltda from 2009 to 2012. In this three-year position, she provided support to clients and assisted in the implementation of customer service strategies. Her role involved direct communication with customers, helping to address their needs and enhance service delivery.
Education at Unad
Claudia López pursued her education at Unad. The institution is known for its focus on providing accessible education through various programs. Her studies have equipped her with the knowledge and skills necessary for her career in software quality assurance and customer service.