Ryan Hampton
About Ryan Hampton
Ryan Hampton is a Technical Support Engineer currently employed at Rollbar since 2022. He has a diverse background in technical support and engineering, with previous roles at companies such as SPK and Associates LLC, SchoolMessenger, Securenet Systems, and Apple.
Current Role at Rollbar
Ryan Hampton serves as a Technical Support Engineer at Rollbar, a position he has held since 2022. In this role, he is responsible for providing technical assistance and support to customers, ensuring they effectively utilize Rollbar's error monitoring and debugging software. His expertise in technical support contributes to the overall customer experience and satisfaction.
Previous Experience at SPK and Associates LLC
Before joining Rollbar, Ryan worked at SPK and Associates LLC as a Systems Engineer from 2018 to 2020. During his two years in this role, he was involved in various technical projects and system implementations, contributing to the company's operational efficiency. His experience in this position laid a strong foundation for his subsequent role in technical support.
Career at SchoolMessenger
Ryan's tenure at SchoolMessenger spanned several roles from 2013 to 2018. He began as a Support Services Engineer for one year, then advanced to Support Services Team Lead for another year. Following this, he worked as a Web and Mobile Application Analyst for three years. His diverse roles at SchoolMessenger provided him with extensive experience in customer support and application analysis.
Education Background
Ryan Hampton studied at the University of Massachusetts Amherst, where he gained foundational knowledge relevant to his career. Additionally, he attended Berklee College of Music, focusing on Music Production and Engineering from 2004 to 2005. This unique educational background contributes to his diverse skill set in technical support and engineering.
Early Career Experience
Ryan began his career as a Senior Network Technician at Securenet Systems / Cirrus Streaming from 2007 to 2009. He then transitioned to Apple, where he worked as a Quality Assurance Engineer for one year in 2011. These early roles provided him with essential technical skills and experience in network management and quality assurance.