Jill Tarallo 🌐
About Jill Tarallo 🌐
Jill Tarallo serves as the Chief Operating Officer at Rollick and has held various leadership roles across multiple organizations. She is also involved with COO Forum® as Chapter Chair for Texas and has a strong academic background with multiple certifications from Harvard Business School.
Work at Rollick
Jill Tarallo serves as the Chief Operating Officer at Rollick, a position she has held since 2020. In her role, she has implemented various operational strategies, including the introduction of OKRs to align organizational objectives. She has also played a significant role in the integration of Generative AI and GPT technologies, enhancing innovation and operational efficiency. Under her leadership, Rollick achieved an Enterprise Net Promoter Score (NPS) of over 50 through the development of a Customer Success Center of Excellence. Additionally, she guided the company to receive three Powersports Business Nifty 50 awards, recognizing product and technology innovation.
Current Roles at COO Forum
Jill Tarallo is actively involved with COO Forum®, serving as Chapter Chair for Texas since 2022 and as a Global Member Ambassador since 2023. She has been a Steering Committee Member since 2021, contributing to discussions and knowledge sharing among COOs. Her leadership in these roles facilitates collaboration and best practices within the COO community, particularly in the Texas region.
Previous Experience
Prior to her current role at Rollick, Jill held several key positions in various organizations. She worked as COO at NxGen360, LLC from 2013 to 2016 and served as Senior Director of Operations at Manheim from 2008 to 2011. Additionally, she was the SVP Operations & St. Louis GM at Rollick from 2018 to 2020 and held the position of VP Operations from 2017 to 2018. Her experience also includes roles at Dealertrack, where she was Senior Director of Strategy and Operations - Inventory Solutions, and COO at enVOLO.
Education and Expertise
Jill Tarallo has a strong educational background, having studied at Harvard Business School where she achieved multiple certificates, including in Disruptive Strategy, Business Strategy, and Strategy Execution. She also holds an MBA from Robert Morris University, where she studied from 1995 to 1997, and a BSBA in Accounting & Finance from the same institution, completed in 1986. Her education complements her extensive operational expertise in various industries.
Achievements in Operational Excellence
Throughout her career, Jill Tarallo has made significant contributions to operational excellence. She implemented Scaling Up methodologies at Rollick to optimize processes for strategic growth. Additionally, she graduated from the EOS Integrator Masterclass, bringing EOS tools to enhance operational efficiency. Her initiatives have led to the establishment of Rollick's Hyderabad technology center, expanding the company's global footprint.