Nancy Macik (Pizzulo)
About Nancy Macik (Pizzulo)
Nancy Macik (Pizzulo) serves as the Director of Customer Success for Digital Account Executives at Rollick, bringing over 17 years of experience in operations and process optimization across various companies.
Current Role at Rollick
Nancy Macik currently serves as the Director of Customer Success for Digital Account Executives at Rollick. She has been in this position since 2023, working remotely. In her role, she focuses on enhancing customer satisfaction and ensuring the success of digital account management.
Previous Experience at TrueCar, Inc.
Nancy held multiple positions at TrueCar, Inc. She served as the Director of Sales Communications & Enablement from 2020 to 2022, followed by a role as Director of Operations from 2022 to 2023. During her tenure, she contributed to operational strategies and sales enablement initiatives.
Background in Automotive Operations
Nancy has extensive experience in the automotive industry, having worked in various operational roles. She was the Business Development Center Manager at MARTIN AUTOMOTIVE GROUP in 2015 and served as Operations Manager at AutoNation from 2008 to 2013. Her background includes managing teams and improving operational efficiencies.
Expertise in Process Improvement
With over 17 years of experience, Nancy specializes in strategizing, streamlining, and implementing processes. She is skilled in process documentation and creating standard operating procedures (SOPs). Her expertise extends to telephony implementation and system efficiencies.
Educational Background
Nancy Macik completed her education at Wylie High School, where she earned her High School Diploma. This foundational education has supported her career in operations and management across various industries.