Ryan Cranford
About Ryan Cranford
Ryan Cranford is a Senior Account Manager at Rollick in Austin, Texas, where he has worked since 2020. He has a background in account management and sales, with experience at various companies and a degree in Psychology with a minor in Business Administration from Texas State University.
Work at Rollick
Ryan Cranford has been employed at Rollick since 2020, currently holding the position of Senior Account Manager. In this role, he is responsible for managing client accounts and enhancing service delivery. Prior to his current position, he served as an Account Manager at Rollick from 2018 to 2020. His tenure at Rollick spans a total of four years, during which he has engaged in continuous improvement initiatives to optimize client management.
Previous Experience
Before joining Rollick, Ryan Cranford worked in various roles that contributed to his professional development. He was an Account Executive at Goosehead Insurance Agency from 2016 to 2017. Additionally, he held positions at Fossil Group, Inc. as a Sales Representative from 2012 to 2014, and at Cracker Barrel as a Server from 2014 to 2015. He also gained experience as a Business Development professional at Ngage Live Chat in 2016 and as a Sales Intern at LawnStarter in the same year.
Education and Expertise
Ryan Cranford graduated from Texas State University with a Bachelor of Arts (BA) in Psychology, complemented by a Minor in Business Administration. He also completed the Dale Carnegie program, which focuses on developing leadership and communication skills. His educational background supports his proficiency in managing client relationships and delivering effective service.
Skills and Proficiencies
Ryan Cranford is proficient in a variety of CRM and productivity tools, including Salesforce, FreshSales, QuickCRM, SugarCRM, SuiteCRM, and Microsoft Office Suites. He specializes in managing multiple workflows in fast-paced environments, which enhances his ability to deliver results effectively. His advocacy for analytical tools further supports his approach to optimizing client management and service level deliverables.