Sarah Young
About Sarah Young
Sarah Young is a Program Operations Manager with extensive experience in operations and customer care. She currently leads the Deal Team in Agriculture/Food Systems at the NYU Impact Investment Fund and has held various roles in organizations focused on social impact and community service.
Current Role at Roofr
Sarah Young serves as the Program Operations Manager at Roofr, a position she has held since 2020. In this role, she is responsible for overseeing various operational processes and ensuring the effective implementation of programs within the organization. Her experience in operations management contributes to the efficiency and effectiveness of Roofr's initiatives.
Previous Experience at Instawork
Prior to her current role, Sarah worked at Instawork as Operations Manager, Partner Success for a brief period in 2018. During her three-month tenure in the San Francisco Bay Area, she focused on enhancing partner relationships and streamlining operational processes to support the company's growth.
Background in Customer Care
Sarah has a solid background in customer care, having worked at Clutter as a Customer Care Representative in 2017 for three months. She later advanced to the role of Customer Care Supervisor at Clutter from 2017 to 2018, where she managed customer service operations in Los Angeles, California, for one year.
Educational Qualifications
Sarah holds a Bachelor's degree in Rhetoric and Public Advocacy with a Journalism Certificate from Indiana University Bloomington. She furthered her education by obtaining a Master of Public Administration (MPA) in Social Impact, Innovation, and Investment from New York University, completing her studies in 2023.
Volunteer Experience
Sarah has dedicated time to various volunteer roles, including serving as an AmeriCorps Volunteer Services Liaison at Habitat for Humanity of Monroe County from 2015 to 2016. She also worked as an AmeriCorps Volunteer Coordinator at Habitat for Humanity of Orange County from 2016 to 2017, and participated as a User Support Volunteer at Helping Hands Community in 2020.