Carrie Abend
About Carrie Abend
Carrie Abend is a Senior Business Analyst currently working at Root Capital. She has extensive experience in business analysis and customer solutions, having held various roles at companies such as HubSpot, Zendesk, and Clever Inc.
Current Role at Root Capital
Carrie Abend serves as a Senior Business Analyst at Root Capital, a position she has held since 2023. In this role, she is responsible for analyzing business processes and providing insights to enhance operational efficiency. Her expertise contributes to the organization's mission of supporting sustainable agriculture and improving the livelihoods of rural communities.
Previous Experience at Zendesk
Before joining Root Capital, Carrie Abend worked at Zendesk as a Senior Business System Analyst from 2020 to 2023. In this capacity, she focused on optimizing business systems and processes, ensuring that the organization effectively utilized its technology to meet customer needs. Her work at Zendesk involved collaboration with cross-functional teams to drive system improvements.
Professional Background at HubSpot
Carrie Abend's tenure at HubSpot spanned two roles. She began as a Senior Implementation Specialist from 2018 to 2019, where she facilitated the onboarding of clients to HubSpot's platform. Following this, she served as a Business Systems Analyst from 2019 to 2020, where she analyzed and improved business systems to enhance operational performance.
Educational Background
Carrie Abend studied at Boston University, where she earned a Bachelor of Science degree in Film and Television from 2010 to 2012. She also attended the University of Vermont for one year from 2008 to 2009. Additionally, she completed her secondary education at CCHS.
Early Career Experience
Carrie Abend began her professional journey in various roles, including as a Customer Solutions Specialist at Clever Inc. from 2014 to 2015 and as a Client Services Specialist at DataXu from 2013 to 2014. She also gained experience through internships, such as her role as a Digital and Blogging Intern at Ryan Seacrest Productions in 2012 and as a Product Marketing Intern at DataXu the same year.