Alexandra Chapin
About Alexandra Chapin
Alexandra Chapin is a Technical Customer Success Manager at Rootly with a background in account management and systems engineering.
Title
Alexandra Chapin is currently serving as the Technical Customer Success Manager at Rootly. She began this role in 2024.
Current Position at Rootly
Since 2024, Alexandra Chapin has held the position of Technical Customer Success Manager at Rootly. In this role, she focuses on ensuring that clients successfully utilize the company's technical products and services to meet their business needs.
Professional Experience at Rootly
Prior to her current role, Alexandra worked as an Associate Account Executive at Rootly from 2023 to 2024 for a duration of six months. In this position, she was responsible for managing client relationships and driving sales initiatives.
Past Roles at Fast Enterprises, LLC
Before joining Rootly, Alexandra Chapin held multiple roles at Fast Enterprises, LLC. Her tenure included being an Infrastructure/Systems Engineer in 2023 for nine months, an Implementation Team Lead from 2022 to 2023 for one year, and an Implementation Consultant from 2017 to 2022 for five years.
Education and Expertise
Alexandra Chapin graduated from the University of Northern Colorado with a Bachelor's Degree in Business - Computer Information Systems. She completed her studies from 2013 to 2017. Her academic background laid a strong foundation for her expertise in information systems and business processes.