Jj Tang
About Jj Tang
Jj Tang is the CEO and Co-founder of Rootly, a company recognized for its significant achievements in incident management, including a 400% revenue growth and a 100% customer retention rate.
CEO And Co-Founder of Rootly
Jj Tang is the CEO and Co-founder of Rootly, a company he co-founded in 2021 under the Y Combinator S21 batch. Since founding Rootly, he has led the company to significant achievements, including a 100% customer retention rate and 400% revenue growth in the last 12 months. Under his leadership, Rootly has been ranked #1 on G2 for incident management in enterprise, support, and ROI categories. Tang has successfully expanded the team to over 45 employees located in the USA, Canada, UK, Portugal, and Singapore.
Previous Experience at Instacart and IBM
Before co-founding Rootly, Jj Tang worked at Instacart as a Senior Product Manager from 2019 to 2021. Prior to Instacart, he had a tenure at IBM, where he held several positions. He was a Senior Product Manager for IBM Cloud from 2018 to 2019 and a Product Manager for IBM Cloud from 2017 to 2018. He started his journey at IBM as an Associate Product Manager for IBM Watson Health from 2016 to 2017.
Early Career Experiences
Before his tenure at IBM, Jj Tang gained experience in diverse roles. He was the first employee at Ada Inc from 2015 to 2017, contributing significantly to the company during its formative years. He also worked at Cisco as Sales Development in Collaboration Solutions for 11 months in 2015. His early career includes a position as a Research Assistant at Ivey Business School from 2014 to 2015.
Educational Background
Jj Tang attended Western University, where he achieved his Bachelor's Degree. He further honed his entrepreneurial skills at Y Combinator, participating in the S21 batch. Tang also completed his earlier education at Suzhou Singapore International School, under the International Baccalaureate program.
Rootly Innovations and Achievements
At Rootly, Jj Tang has implemented systems that have significantly improved incident management. This includes reducing repeat incidents by 55% within the first 90 days and achieving an average of 80% faster resolution times (MTTR) for incidents. These innovations have contributed to Rootly's standing as a leader in the incident management sector.